The Management Practices

Describe management practices at high level as an overview

1. Discover Management

Organizational change management
Process pipeline management
Process benefit management

2. Delivery Management

Solution design management
Process testing management
Development QA management
Stabilisation management
Scrum management
Process delivery management

3. Run Management

3.1. Transition and Run Management

Service validation management
Release management
Schedule management
Change control management

3.2. Service Management

Service desk management
Incident management
Problem management
Service request management
Continuous improvement management
Service catalogue management

3.3. Performance and Utilisation Management

Process performance management
Monitor and event management
Availability management
Utilisation and capacity management
SLA management

3.4. Infrastructure and Architecture Management

Service configuration management
Infrastructure and platform management
IT asset management
Disaster recovery management
Deployment management
Architecture management

4. Shared Management

Enhancement management
Design documentation management
Innovation management
Velocity management
Knowledge management
Training management
Security management
Risk management
Communications management

5. Strategic Management

Service design management
Financial management
Talent management
Strategy management
Portfolio management
Supplier management
Governance management